CHIE Bulletin - December 2023

DECEMBER 2023

‍IN THIS MONTH'S BULLETIN...

LATEST NEWS

System changes

USAGE AND BENEFITS

System usage | User engagement | GP Blog | Top Tip | Resources | Our story

OTHER NEWS

Citizen Engagement | Dorset Care Record | Digital record news

LATEST NEWS

SYSTEM CHANGES

The way CHIE user accounts expire has changed

If you’re a user that accesses CHIE through your Electronic Patient Record system, e.g. RiO, SystmOne, CHARTS, Minestrone etc, then your account will now expire, if you have not used it, at 180 days (previously 90 days). This should mean less time wasted chasing the CHIE team to unlock your account.

Users that access CHIE via an Internet Browser will have accounts that expire at 15 days (previously 90 days). We will monitor the success of these changes, with a formal review after 3 months in collaboration with the CHIE Working Group attendees. 

USAGE AND BENEFITS

‍SYSTEM USAGE IN 2023

92 % of CHE users who responded to this year's survey said that CHIE supports the provision and delivery of quality care. It should, therefore, be no surprise that CHIE usage continues to rise!

The last 12 months has seen a 30% increase in CHIE usage with records viewed per month, climbing from 201,095 in December 2022 to 262,470 in November 2023.

Thank you all for your support of Hampshire and the Isle of Wight's shared health and care record. 

USER VIDEO OF THE MONTH - Michelle Baker

Digital Project Manager, Michelle Baker, explains how CHIE supports the Continuing Healfh Care service. You can view all our user videos here.  

IN THEIR OWN WORDS - Hannah Lewthwaite

THE VIEW FROM HERE - Dr Emma Davis, GP and CHIE Clinical Lead

As I get busier, I recognise my mother will get quieter. Her singing, cinema, walking and social lunch groups will all pause for a few weeks, a long time for someone with dementia. As a family we will keep her busy but many people don’t have this type of support network. Therefore, there is a need to understand and plan for, the gaps in activity provision. I’m loving the way data is helping to facilitate this. New social prescribing systems are leading the way and holistic care really is coming! 

‍TOP TIP: Downtime Notifications

Did you know that you can receive notifications about scheduled and unscheduled system downtime direct to your in-box? Click here to sign up for system messages!

USER SUPPORT

Do your colleagues know about CHIE and the potential benefits it could have for their patients/clients? Would your existing CHIE users like to know more about the system? Please contact our Stakeholder Engagement & Benefits Manager  to book a demonstration of the system.



The CHIE team hold fortnightly drop-in sessions where users can ask any questions about CHIE / share care records. Click here to see the date and time of the next session.

‍What information and user support material is available?

OUR STORY

How much do you know about CHIE? Click here to download.

‍OTHER NEWS

CITIZEN ENGAGEMENT

Sharing patient information - new resources now available

New public information, designed to explain why and how health and care services share information from patient records, is now available from the Hampshire and Isle of Wight Integrated Care Board.

This includes a new set of ‘sharing your information’ web pages on the ICB website, which feature a series of animations explaining the different uses of patient information and data by health and care services and how this is kept confidential, safe and secure, as well as some detailed FAQs.

Please feel free to signpost patients to these new resources if they have general questions about data uses and sharing. For more specific question on CHIE, please continue to refer to the CHIE website.

The ICB has also produced a range of communications resources – including text for websites, newsletter articles and social media posts - which primary care colleagues and system partner organisation are invited to use in their own communications. These resources are available here.

We hope you find these new resources useful.

For more information, please contact Tim Smith: tim.smith23@nhs.net or 07814 392976.

Release 12

DCR’s Release 12 arrived as scheduled on the 18^th November. It has introduced the technical capabilities for Social Care Relationships and Drug and Alcohol service alerts. The team are now working hard with the DCR partners to get this data into the platform as soon as possible.

Release 13

The DCR team are busy planning for release 13 which is currently scheduled for late February 24. The team are expecting the technical capabilities for drug and alcohol service medication to arrive in this release.

‍DIGITAL HEALTHCARE NEWS

Digital strategy development and transition plans for new NHS trust in South East

Recent board papers from Isle of Wight NHS Trust, Solent NHS Trust and Southern Health NHS Foundation Trust revolve around ‘Project Fusion’, which will see a number of their services brought together under a new trust; as part of their meeting, the boards discussed the new trust’s developing digital strategy and digital transition requirements, including plans to develop an EPR roadmap and priority areas of focus for digital. Read more at Health Tech Newspaper

Enhanced framework for care homes highlights need for digital readiness

NHS England has published its enhanced health in care homes (EHCH) framework, highlighting a series of digital enablers including digital readiness and data sharing, to support the provision of proactive care. Read more at Health Tech Newspaper.

‍‍Please forward this email to any colleagues who may be interested in knowing more about CHIE.

To tell us your views (including items you would like included in future issues and how we can make it an even more valuable read!), email the CHIE Team

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